Privacy Policy

PRIVACY POLICY

 

Welcome to the THOR, Inc. Website, WWW.THORAGENTCONNECTION.COM (this “Website”). We at THOR, Inc. (referred to as "THOR ) recognize the importance of protecting the privacy of personally identifiable information (“Personal Information”) about the individual travel agents and travel-related suppliers collected on our Website and about the users and visitors of Our Website (referred to as "User" ). The following privacy policy (this “Privacy Policy”) discloses what information we gather, how we use it, and how to correct or change it (please note, however, that we may update and amend this Privacy Policy from time to time). At THOR, it is our intention to give you an understanding about how we collect your information and the use we make of it in the course of our business.

 

By using our Website, you agree to this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT USE THIS WEBSITE. We reserve the right, in our sole discretion, to modify, alter or update this portion of our Privacy Policy at any time. Such modifications, alterations, and updates shall be effective immediately upon posting. Your continued use of THOR’s Website following the posting of a modified, altered, or updated Privacy Policy will mean you accept those modifications, alterations or updates. Privacy Policy changes will apply to Personal Information that you submit to us about you through your use of our Website (“Website Personal Information") collected after the date we post the revised Privacy Policy, as well as to existing Website Personal Information held by us. This Website will permit you to link to other websites that may or may not be affiliated with us. The other linked websites may have different privacy policies that are not the same as our Privacy Policy, or may not have privacy policies. We encourage you to read the privacy policies (if any) for all such websites as they may differ from this Privacy Policy. Your use of such linked websites through links provided on this Website is governed by the terms and privacy policies of those sites, not this Website.  THOR recognizes that many jurisdictions have adopted data privacy laws that may apply to Personal Information about individual travel agents, users and suppliers (“Agents”, “Users”, and “Suppliers”) that we collect on our Website. This section of our Privacy Policy describes how we collect, use, store, and otherwise process Personal Information about such Agents, Users and Suppliers.

 

What Information Does THOR Collect?

THOR obtains Website Personal Information when Agents, Users and Suppliers submit such data to register on this Website. THOR gathers two types of information about you: (1) Website Personal Information that Users provide through optional, voluntary features of Our Website, (2) Personal Information we receive from other sources; and (3) data that THOR gathers through aggregated tracking, mainly by tallying Web pages that are viewed by Users throughout our Website.

 

How Does THOR Collect Information?

We use Personal Information to allow Agents, Users and Suppliers to access products and services within password-protected sections of our Website.

 


 

The provision of your Website Personal Information is voluntary. If you do not provide us with the required Website Personal Information, we may not be able to provide you with the services you requested.  Usually, we and our business partners use your information to operate the Website and to deliver products and/or services.  THOR also uses your information to inform you about other products and/or services available from THOR or its business partners.

 

How Does THOR Use This Information?

We may use Personal Information held about you in a variety of ways including the following:

(i)                  to communicate with you and to carry out our obligations under any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

(ii)                to provide you with support or other services you have ordered, as well as product updates, product patches and fixes and other similar operational communications;

(iii)               to notify you about changes to our services;

(iv)              to perform billing and accounting functions and other internal business processes;

(v)                to communicate with you about conferences or events hosted or co-sponsored by THOR or one of our partners;

(vi)              to inform you about other products and/or services available from THOR and our selected partners and to inform you about competitions and promotions we may run from time to time; and

(vii)             if you enter a competition or sales promotion we will use any Personal Information you have provided to us to enable us to administer the competition or sales promotion.

 

By providing us with your Personal Information you consent to its use in accordance with this Privacy Policy.

 

With Whom Does THOR Share Information?

The following describes some of the ways that any Personal Information may be disclosed:

(i)                  We disclose Personal Information to our group companies, selected business partners and sponsors and to vendors that perform functions on our behalf, including suppliers of software development services, business processing service providers, contact center service providers, training service providers, and computer maintenance providers;

(ii)                We may also process and disclose Personal Information as required by law, subpoena, or regulation; when requested by government or law enforcement authorities; for credit card processing, authentication, and fraud prevention; or as otherwise required or permitted by law. We do not sell Personal Information for purposes of allowing third parties to conduct direct marketing for their own products or services.

 

De-Personalized Data

 

THOR analyzes, uses, discloses, and processes statistical and other data in de-personalized form that THOR obtains or generates in connection with its business. This data is used to identify trends and other activities in the travel industry.


 

 

Is Information Secure from Others Using the THOR Website?

The security of all information associated with our Users is an important concern to us. We exercise care in providing secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, THOR cannot ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk.

 

Data Access Requests

Agents, Users and Suppliers should direct any requests to access their own Personal Information, or any other privacy questions, to THOR at feedback@THORtravelservices.com THOR retains the right to use reasonable measures to authenticate the identity of any Agent, User and Supplier that requests access to their Personal Information or otherwise raise any questions.

 

If you do not consent to the data use described in this policy, you may choose not to use our services.

 

Use of Tracking

 

Use of Internet Protocol ("IP") Addresses: An IP address is a unique number that is automatically assigned to your computer whenever you are surfing the Internet so that your computer can be identified by the main computers, known as "Web servers,” which “serve up" Web pages. This allows us to identify and gather general information and data about you, such as the web pages you view. When Users request web pages from our Website, our web servers log the User's IP address. For example, we collect and/or track the home server domain name, the type of computer, and the type of web browser used by you to access this Website.  We will use the information to further identify you when we feel it is necessary to enforce compliance with our Website Terms of Use or to protect our Service, Site, Users, or Others.

 

Use of Cookies

 

What are cookies? Cookies are small pieces of information that a web site sends to your computer for record-keeping purposes. This information is stored in a file on your computer's hard drive. Cookies make web-surfing easier for you by saving your preferences so that we can use the saved information to facilitate your use of our Website when you return to the Website. The use of cookies is an industry standard, and as such, you will find that most major web sites use them. By showing how and when users use the Website, cookies help us see which areas of the Website are popular and which are not. Many improvements and updates to the Website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

 

Most cookies expire after a defined period of time, or you can delete your cookie file at any time. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse cookies or to indicate when a cookie is being sent. However, note that some parts of THOR’s services will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences.

 

THOR has two primary uses for cookies. First, we use them to specify a user's preferences. Second, we use cookies to track Website usage trends and patterns. This helps us understand our users' needs better and improve areas of our Website. While both of these activities depend on the use of cookies, you have the option of disabling or refusing the cookies via your web browser preferences. We also use cookies or similar technologies to track when you open the emails we send you. If you do not agree with our use of such technologies, you may opt out of receiving messages from us.

 

By using our Website, you agree that we can place these types of cookies on your device.

 

You may occasionally get cookies from our business partners. Travelport does not control these cookies.  Additional information about cookies is available from AboutCookies.org.

 

With Whom Does THOR Share Information?

The following describes some of the ways that any Website Personal Information may be disclosed.

 

Business Partners: 

Travelport may disclose some or all of your Website Personal Information to business partners including service providers. 

 

International Transfers of Website Personal Information:

The Internet is a global environment and, as such, using the Internet to send, collect and process Information may involve transmitting it internationally. Therefore, by browsing this Website, and/or by sending Information to us, you acknowledge and agree that we may transmit and use Website Personal Information you provide to us, to and at our locations, affiliates, business partners and sponsors located outside your country. The countries that your Website Personal Information may be transferred to may not offer the same level of statutory protection for your Website Personal Information as your home country.

 

Third Party and Aggregate Data:

From time to time, you may be offered the opportunity to receive materials or special offers from third parties. THOR may share your name and e-mail address with such third parties. THOR may match Website Personal Information with third party data. Also, THOR may keep track of what portions of the Website users are visiting and other user statistics, and aggregate this information to help us create a better experience for Users of our Website. This is all done in order to describe our viewers and services to advertisers and other third parties and for other lawful purposes.

 


 

Other:

THOR may also disclose Website Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Use, or may be causing injury to or interference (either intentionally or unintentionally) with any of THOR's rights or property, other users, or anyone else. THOR may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services. In addition, if THOR or its assets of THOR are acquired, your Website Personal Information will likely be transferred or disclosed in connection with such acquisition.

 

How Can You Control the Usage Of Information?

In case you change your mind or you make us aware of changes to your personal information changes (such as your postal code or e-mail address), we will endeavor to correct, update or remove the personal information that you give us. We also give you the opportunity to control the communications we direct to you.

 

You should direct any requests relating to your own Website Personal Information, or any other privacy questions, to the THOR, Inc. Privacy Officer at the following address: THOR, Inc., 390 Interlocken Crescent, Suite 680, Broomfield, CO 80021, Attention: Managing Director, T: 303-439-4100.

 

What Happens When You Link to Other Sites or Participate in Message Boards?

You should be aware that when you are on THOR’s Website you can hyperlink, or be directed to, other websites of our business partners, Suppliers and of third parties that are beyond our control and/or outside our service. For example, if you click on a banner advertisement, the click may transfer you off our Website. These other web sites may include sites of advertisers, sponsors, and suppliers that may use our logo as part of a co-branding agreement. These other websites may send their own cookies to users, collect data, or solicit information.

 

THOR does not control such websites, and, therefore, is not responsible for their contents or the hyperlinks or advertising they choose to place on such websites. THOR’s inclusion of hyperlinks to these websites does not imply any endorsement of the material on such websites or any association with their operators.

 

Please keep in mind that whenever you give out information on-line (for example, via message boards or forums) that information can be collected and used by people you do not know. THOR cannot guarantee the security of any information you disclose on-line, and you disclose such information at your own risk.

 

A Warning about Phishing

Identity theft and the practice currently known as “phishing” pose security threats. For more information about phishing, you may want to visit the Federal Trade Commission at: 

https://www.consumer.ftc.gov/articles/0003-phishing 


 

How Long Will Your Information Be Retained

THOR will archive the Website Personal Information provided by you and such Website Personal Information will be retained by us in accordance with applicable law.

 

Publication and Effective Date

This policy is published by THOR, Inc. We may update this policy from time to time and will post a prominent notice to inform users about significant changes. 

 

Effective Date: This policy is effective on November 3, 2015.