THOR obtains Website Personal Information when Agents, Users and Suppliers submit such data to register on this Website. THOR gathers two types of information about you: (1) Website Personal Information that Users provide through optional, voluntary features of Our Website, (2) Personal Information we receive from other sources; and (3) data that THOR gathers through aggregated tracking, mainly by tallying Web pages that are viewed by Users throughout our Website.
How Does THOR Collect Information?
We use Personal Information to allow Agents, Users and Suppliers to access products and services within password-protected sections of our Website.
The provision of your Website Personal Information is voluntary. If you do not provide us with the required Website Personal Information, we may not be able to provide you with the services you requested. Usually, we and our business partners use your information to operate the Website and to deliver products and/or services. THOR also uses your information to inform you about other products and/or services available from THOR or its business partners.
How Does THOR Use This Information?
We may use Personal Information held about you in a variety of ways including the following:
(i) to communicate with you and to carry out our obligations under any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
(ii) to provide you with support or other services you have ordered, as well as product updates, product patches and fixes and other similar operational communications;
(iii) to notify you about changes to our services;
(iv) to perform billing and accounting functions and other internal business processes;
(v) to communicate with you about conferences or events hosted or co-sponsored by THOR or one of our partners;
(vi) to inform you about other products and/or services available from THOR and our selected partners and to inform you about competitions and promotions we may run from time to time; and
(vii) if you enter a competition or sales promotion we will use any Personal Information you have provided to us to enable us to administer the competition or sales promotion.
With Whom Does THOR Share Information?
The following describes some of the ways that any Personal Information may be disclosed:
(i) We disclose Personal Information to our group companies, selected business partners and sponsors and to vendors that perform functions on our behalf, including suppliers of software development services, business processing service providers, contact center service providers, training service providers, and computer maintenance providers;
(ii) We may also process and disclose Personal Information as required by law, subpoena, or regulation; when requested by government or law enforcement authorities; for credit card processing, authentication, and fraud prevention; or as otherwise required or permitted by law. We do not sell Personal Information for purposes of allowing third parties to conduct direct marketing for their own products or services.
THOR analyzes, uses, discloses, and processes statistical and other data in de-personalized form that THOR obtains or generates in connection with its business. This data is used to identify trends and other activities in the travel industry.
The security of all information associated with our Users is an important concern to us. We exercise care in providing secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, THOR cannot ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
Agents, Users and Suppliers should direct any requests to access their own Personal Information, or any other privacy questions, to THOR at feedback@THORtravelservices.com THOR retains the right to use reasonable measures to authenticate the identity of any Agent, User and Supplier that requests access to their Personal Information or otherwise raise any questions.
If you do not consent to the data use described in this policy, you may choose not to use our services.
By using our Website, you agree that we can place these types of cookies on your device.
You may occasionally get cookies from our business partners. Travelport does not control these cookies. Additional information about cookies is available from AboutCookies.org.
The following describes some of the ways that any Website Personal Information may be disclosed.
Travelport may disclose some or all of your Website Personal Information to business partners including service providers.
The Internet is a global environment and, as such, using the Internet to send, collect and process Information may involve transmitting it internationally. Therefore, by browsing this Website, and/or by sending Information to us, you acknowledge and agree that we may transmit and use Website Personal Information you provide to us, to and at our locations, affiliates, business partners and sponsors located outside your country. The countries that your Website Personal Information may be transferred to may not offer the same level of statutory protection for your Website Personal Information as your home country.
From time to time, you may be offered the opportunity to receive materials or special offers from third parties. THOR may share your name and e-mail address with such third parties. THOR may match Website Personal Information with third party data. Also, THOR may keep track of what portions of the Website users are visiting and other user statistics, and aggregate this information to help us create a better experience for Users of our Website. This is all done in order to describe our viewers and services to advertisers and other third parties and for other lawful purposes.
In case you change your mind or you make us aware of changes to your personal information changes (such as your postal code or e-mail address), we will endeavor to correct, update or remove the personal information that you give us. We also give you the opportunity to control the communications we direct to you.
You should direct any requests relating to your own Website Personal Information, or any other privacy questions, to the THOR, Inc. Privacy Officer at the following address: THOR, Inc., 390 Interlocken Crescent, Suite 680, Broomfield, CO 80021, Attention: Managing Director, T: 303-439-4100.
You should be aware that when you are on THOR’s Website you can hyperlink, or be directed to, other websites of our business partners, Suppliers and of third parties that are beyond our control and/or outside our service. For example, if you click on a banner advertisement, the click may transfer you off our Website. These other web sites may include sites of advertisers, sponsors, and suppliers that may use our logo as part of a co-branding agreement. These other websites may send their own cookies to users, collect data, or solicit information.
THOR does not control such websites, and, therefore, is not responsible for their contents or the hyperlinks or advertising they choose to place on such websites. THOR’s inclusion of hyperlinks to these websites does not imply any endorsement of the material on such websites or any association with their operators.
Please keep in mind that whenever you give out information on-line (for example, via message boards or forums) that information can be collected and used by people you do not know. THOR cannot guarantee the security of any information you disclose on-line, and you disclose such information at your own risk.
Identity theft and the practice currently known as “phishing” pose security threats. For more information about phishing, you may want to visit the Federal Trade Commission at:
THOR will archive the Website Personal Information provided by you and such Website Personal Information will be retained by us in accordance with applicable law.
This policy is published by THOR, Inc. We may update this policy from time to time and will post a prominent notice to inform users about significant changes.
Effective Date: This policy is effective on November 3, 2015.